Help with your passport application paperwork
We are a private consultancy. We help you fill the online form correctly, prepare the right documents and book an appointment slot — and we tell you our service fee before we start.
Our help is optional. You can apply on your own at the official Passport Seva portal and pay only the government fee.
Private businessNot a government office, Passport Seva Kendra or authorised agent.
You can apply yourselfThe official portal is open to everyone. Using us is your choice.
Two separate feesGovernment fee goes to the government. Our fee is only for our time.
About Clapwell
Clapwell Passport Visa Consultants is a private consultancy based in Ashok Vihar, Delhi. We assist people who find the passport application process confusing or time-consuming — first-time applicants, senior citizens, parents applying for children, and anyone who would rather have someone check the details with them.
Our work is administrative: we sit with you (in person, on call or on WhatsApp), enter your details into the online form exactly as they appear in your documents, prepare a checklist of what to carry, and help you pick an available appointment slot.
We do not work for, or on behalf of, any government body. Police verification, document checks at the Passport Seva Kendra and the final decision on your application are handled only by government authorities.
Business details
- Business name
- Clapwell Passport Visa Consultants
- Type of business
- Private consultancy (not a government agency)
- Office address
- J/I/140, Ashok Vihar, Delhi
- Phone
- 9870276078
- info@clapwell.com
How we can help
Every service below is paid assistance. All applications are submitted on the official government portal, and you review your details before anything is submitted.
Online form filling
We enter your details into the online application using your documents, then go through every field with you so you can confirm it is correct.
Document checklist
A clear list of proof-of-address, date-of-birth and other documents that applies to your case, based on the requirements published on the official portal.
Appointment booking help
We help you choose and book a slot at your nearest centre. Slots depend entirely on availability on the official portal — we cannot create or reserve extra slots.
Renewal and re-issue guidance
Help with re-issue applications for expired passports, change of address or name, and pages running out, including what to carry on the day.
Applications for minors and seniors
Guidance on the extra documents and annexures usually needed when applying for a child or a senior citizen.
Next-step guidance
After your appointment, we explain how to track your application on the official portal and what police verification usually involves.
Not sure which application you need? Call us and describe your situation. We will explain the options and our fee before you decide.
Call 9870276078How it works
Four steps, from your first call to your appointment day.
-
Tell us what you need
Call, WhatsApp or fill the form. We ask a few questions to understand your application type.
-
Get the fee and checklist
We tell you our service fee and share the document checklist. Nothing starts until you agree.
-
Fill and review the form
We fill the online form with you. You check each detail and pay the government fee yourself on the official portal.
-
Attend your appointment
You visit the Passport Seva Kendra with your original documents. Verification and approval are done by the government.
Applying yourself vs. using our help
Both routes lead to the same official application. Our service only adds hands-on help with the paperwork.
| Applying yourself | With Clapwell's assistance | |
|---|---|---|
| Where you apply | Official Passport Seva portal | Official Passport Seva portal — the same one |
| Government fee | Paid by you to the government | Paid by you to the government — same amount |
| Extra charges | None | Our assistance fee, told to you in advance |
| Form filling | You fill it on your own | We fill it with you; you review and confirm |
| Document list | You read the portal guidelines | We prepare a checklist for your case |
| Verification and decision | Government authorities | Government authorities — we have no role |
Fees, explained plainly
You will always know what you are paying for, and to whom. There are no hidden charges.
Government fee
Set by the Government of India and paid by you online on the official portal. We never collect or handle government fees.
Our assistance fee
Charged only for our time and help. It depends on the service you choose and is confirmed to you on call or WhatsApp before any work starts.
Cancellations
If you cancel before we start working on your application, you owe nothing. See our refund policy for details.
Common questions
Can't find your answer? Call 9870276078.
Talk to us
Tell us what you need help with. We will explain the process and our fee — there is no obligation.
-
OfficeJ/I/140, Ashok Vihar, Delhi
-
Phone9870276078
-
WhatsAppChat on WhatsApp
-
Emailinfo@clapwell.com
Request a call back
Share a few details and we will call you to discuss your requirement.
Privacy policy & terms
Please read these before using our service. Last updated: September 2026.
Privacy policy
Who we are
Clapwell Passport Visa Consultants ("Clapwell", "we", "us") is a private consultancy at J/I/140, Ashok Vihar, Delhi. We are not a government body.
Information we collect
- Details you enter in our enquiry form: name, mobile number, email (optional) and your message.
- Details and document copies you choose to share with us so we can assist with your application.
- Basic technical data collected by advertising tools (see "Cookies and advertising").
How we use it
To reply to your enquiry, tell you our fee, fill your application only after you ask us to, and contact you about your application or appointment. We do not sell, rent or share your personal information for marketing.
Cookies and advertising
This website uses the Google Ads tag to measure enquiries that come from our ads, and Google may use cookies for this. You can manage ad personalisation in your Google account settings and clear cookies in your browser.
Storage and your choices
We keep your details only as long as needed to provide the service and meet legal obligations. Document copies are deleted once your assistance is complete. You can ask us to show, correct or delete your information by emailing info@clapwell.com.
Terms & conditions
Our service
Clapwell provides paid administrative assistance with passport applications: form filling, document checklists and help booking an available appointment slot. We are not affiliated with the Ministry of External Affairs, Passport Seva or any government department.
What we cannot do
We do not issue passports. We cannot speed up processing, influence police verification, guarantee approval, or create or hold appointment slots.
Your responsibilities
You must give true and complete information and genuine documents, review your application before it is submitted, and attend your appointment in person. We are not responsible for delays or rejections caused by incorrect information.
Fees
Our assistance fee depends on the service you choose and is confirmed before we start. Government fees are separate and paid by you directly. We do not collect government fees.
Cancellations and refunds
- Cancel before we start work: any assistance fee paid is refunded in full.
- Once work has started, the fee for work already done is not refundable.
- Government fees are paid to the government and cannot be refunded by us.
To request a refund, call 9870276078 or email info@clapwell.com.
Liability and law
Our liability is limited to the assistance fee you paid us. We are not liable for decisions or delays of government authorities. These terms are governed by the laws of India, with jurisdiction in Delhi courts.